While it is open
Job status, assigned technician, schedule, notes, and photos as they come in.
How it works
From the request to the completed job.
Schedule the work, give the technician what they need, record the parts and labor, and keep the history when the job is done.
Stop losing work in texts and sticky notes
Capture the request. Finish the job. Keep the result.
01 Request
A customer, resident, or internal ask comes in.
02 Assign
A person and a time. The schedule shows who is going where.
03 Service
The technician starts the job and does the work.
04 Parts & labor
What was used, and the hours, stay on the job.
05 Complete
Close it when the work is done. Completing the job expects the checklist to be filled in.
06 History
The closed job stays with the customer, the location, and the equipment.
Customer work or in-house
Wrench Cove works whether you serve customers or maintain your own facilities.
External service
- Customer
- Location
- Equipment
- Job
- Technician
- History
Internal operations
- Property
- Equipment
- Request
- Work Order
- Maintenance Staff
- History
Simple for the person doing the work
Technicians see what they need for today’s work.
Technicians should not have to dig through the whole system just to finish a job.
- Today’s Work
- Open Job
- Check History
- Add Note / Photo
- Record Part
- Complete Checklist
- Finish Job
My Work Today is that list. Status, hours, parts, and history are still there for the office.
Management visibility
Know what is happening without chasing everyone for an update.
The office stays up to date.
After it closes
Hours, parts used, completed work, and reports: open jobs, overdue work, labor, low stock, and equipment history.
Resident request. A resident reports the building pump is leaking.
Property maintenance path
- Building
- Unit
- Building pump
- Assigned technician
- Parts
- Completion
- Equipment history
See what is in the product.
Customers, jobs, equipment, technicians, parts, purchasing, and reports.